# Terms of Service

**Source:** https://rylo.agency/terms
**Publisher:** Rylo Agency, Addis Ababa, Ethiopia

> Terms covering use of rylo.agency and engagements with Rylo Agency, Addis Ababa.

How we quote, what you own, how an engagement ends, and what we will not promise.

Last updated: 6 September 2026

**Draft — have a lawyer review this**

This was written to describe accurately what this website actually does, and it references Ethiopia's Personal Data Protection Proclamation No. 1321/2024. It is not legal advice. Before you rely on it, have an Ethiopian lawyer check it against your actual operations — particularly if you process client data beyond this website.

## Who these terms are between

These terms cover your use of **rylo.agency** and, where stated, work carried out by Rylo Agency, Addis Ababa, Ethiopia. Individual projects are governed by the written proposal or contract for that project. Where the two disagree, the project contract wins.

## Using this website

You may read, print and share this site's pages. You may not copy its design, code or written content to build a competing service, or scrape it at a volume that affects its availability for others.

## What is on the site

We try to keep everything accurate and current. Prices shown are **starting points, not quotations** — a quotation is only binding once we have given it to you in writing for your specific scope. Articles on the blog are general guidance, not advice for your particular business.

## Quotes, payment and scope

- Quotations are valid for 30 days unless stated otherwise.
- Work outside an agreed scope is quoted separately, in writing, before it starts. You will never receive an invoice for work you did not approve in advance.
- Advertising spend is paid by you directly to the platform, on your own account. Our fee covers management and is not a percentage of your spend.
- Invoices are payable within the period stated on the invoice. We may pause work on materially overdue accounts, after telling you first.

## Ownership

On full payment, **you own the work** — the website, the code, the design files and the content we produced for you. Accounts we set up (hosting, domains, advertising, analytics, business listings) are created in your name and remain yours. We keep ownership only of our own pre-existing tools and internal methods, and of third-party components which carry their own licences.

We may describe the work in our portfolio unless you ask us not to.

## Your responsibilities

You confirm that any content you give us — text, images, logos, client names, testimonials — is yours to use or properly licensed, and is accurate. You are responsible for the claims you ask us to publish about your business.

## Confidentiality

We keep your commercial information confidential and expect the same in return. This survives the end of an engagement.

## Ending an engagement

Retainers run month to month with 30 days' written notice on either side. On termination we hand over everything produced up to that point and transfer any accounts still in our administration. Work completed before termination remains payable.

## Limits

We do not guarantee specific search rankings, advertising results or revenue, and we will tell you plainly that anyone who does guarantee them is not being straight with you. We are responsible for doing our work with reasonable care and skill. We are not liable for indirect or consequential losses, and our total liability for any engagement is limited to the fees you paid us for that engagement. Nothing here limits liability that cannot lawfully be limited.

## Third-party platforms

Much of our work runs on platforms we do not control — Google, Meta, TikTok, LinkedIn, hosting providers. Their rules, pricing and behaviour can change without notice, and we are not responsible for those changes. We will tell you when they affect your work.

## Governing law

These terms are governed by the laws of the Federal Democratic Republic of Ethiopia, and the courts of Ethiopia have jurisdiction. If you are a consumer elsewhere, this does not remove rights you have under your local law.

## Contact

Questions about these terms: [info@rylo.agency](mailto:info@rylo.agency).