FC
Fernbrook Clinic
Absent from Apple Maps, unclaimed on Yelp, and three different phone numbers across directories. Cleaned up and kept consistent.
- +3.2x map views
- 4.8 avg rating
Service 04 — Brand & Consulting
Get seen, and get chosen.
Advice on how the business actually makes money, a brand that matches what you charge, and the listings work that decides whether people can find you at all.
01Consulting
Advice with numbers attached.
01
Business consulting
Where your revenue actually comes from, which customers are worth keeping, what to charge, and which offers quietly lose money. Usually the most valuable session we run.
02
Growth advisory
Pricing, margins and offer structure — the levers that move profit rather than the vanity metrics that move dashboards.
03
Visibility audit
Every place a customer could plausibly find you, and every place you are currently missing. Most businesses are absent from more than half of them.
04
Competitive review
What the businesses beating you are doing differently, in specifics you can act on, not a SWOT diagram.
02Listings
Claimed, correct, consistent.
01
Google Business Profile
Claimed, verified and filled in completely — categories, services, attributes, hours, photos and posts. The single highest-return listing for most local businesses.
02
Yelp
Profile built out properly and kept current, with a response process for reviews rather than silence.
03
Apple Business Connect
Increasingly how iPhone users find local businesses through Maps and Siri, and still missed by most competitors.
04
Bing Places & directories
Bing Places, industry directories and the data aggregators that quietly feed everything else.
05
Consistency (NAP)
Name, address and phone identical everywhere. Inconsistency across listings actively suppresses local rankings, and it is the most common fault we find.
06
Reviews
A system for asking at the right moment, so ratings climb steadily without anyone having to beg.
03Brand & design
Looking like your prices.
- Visual identity — logo, palette, typography, and the rules for applying them.
- Messaging — the sentence you lead with, and the three that back it up.
- Design system — reusable components so everything you produce later stays consistent.
- Collateral — decks, one-pagers, signage, vehicle livery and social templates, in editable files you keep.
04Work
Visibility results.
VF
Verge Fitness
New identity and messaging that let three studios raise prices instead of discounting memberships to fill classes.
- +22% avg price
- +87% sign-ups
SN
Studio Nine
A pricing and offer review that dropped two loss-making services and repackaged the rest.
- +34% margin
- -2 services
05Clients
What they said.
We had three different phone numbers listed across the internet. Nobody had ever mentioned it. Fixing that alone changed our week.
Dr. J. Fernbrook
Fernbrook Clinic
The consulting session paid for the whole year. They told us to stop selling two things we were proud of and losing money on.
Priya N.
Studio Nine
06Questions
Brand and listings questions.
Yes. Every profile is created or claimed under your business with you as the owner. We take manager access, which you can revoke at any time.
Google Business Profile changes can show within days. Directory and aggregator consistency takes longer to propagate — usually four to eight weeks before the picture settles.
It can be. Some clients only take the consulting and visibility audit, act on it themselves, and come back later. That is a perfectly good outcome and we will not push a retainer on you.
Next step
Find out where you are invisible.
The free audit includes a visibility check across every major listing and directory. You keep the findings.